Trusted by social workers, loved by young people
Real feedback about our homes, practice and outcomes. Use the filters to view by group.
Transition 360 offer consistent, trauma-informed support. Communication is timely and outcomes for my young person have been excellent.
On a personal / Professional note, the way you and your team, Donna especially (XX Key Worker),
how you both maintained communication, promptly raised concerns, sought critical safety planning,
you as a team went over and above, showing genuine understanding, compassion and care for our
young person, more so than other providers I work with!
You as a team maintained a genuine interest and understanding of the challenges and needs XX had,
and you helped develop and promote these over and above.
I would be more than happy to recommend (I have advised our commissioning team you have
availability at present for female transitions), your organisation and Brackenbury as a specific
placement location for any suitable young person needing a highly supportive and caring semi-
independent living environment.
Homes are well maintained and paperwork is thorough. The team is proactive around risk and communication.
Staff kept me updated and supported my son brilliantly through some tough times. He’s more confident now.
I was impressed by the quality of care provided by Lisa and her team… I would have no hesitation in recommending this placement for other YP.
I wanted to send some feedback to yourselves about my time working with the team at Brackenbury Road…
I was helped with cooking and managing money — it really helped me become independent.
As an agency staff member, I can say that the young people supported here are well looked after. The manager, Lisa, maintains regular communication with staff and ensures that the right level of support is always being delivered. She is prompt and responsive when staff need guidance or assistance, which clearly helps us as staff to deliver the best possible support to the young people.
Overall, this is a great company to work with — professional, supportive, and genuinely focused on positive outcomes for the individuals in their care.
In the space of a month we have now got a young person volunteering within the community and following a pathway to employment.
The staff team at Brackenbury, led by manager Lisa, consistently demonstrate
exceptional commitment to the young people they support. They go above and
beyond to act in the best interests of each individual, ensuring that their
wishes and feelings are heard and advocated for. Tasks are completed in line
with care plans, and the team work proactively to prevent any drift or delay
in the young people’s progress.I have supported several young people who have resided at Brackenbury, and the
quality of care has been consistently excellent. The environment is warm,
welcoming, and nurturing, creating a safe and supportive space for those who
live there. I cannot recommend Brackenbury highly enough.